Elevate your knowledge v2 i2

As Elevator maintenance becomes more of a hot topic in 2018, you can rest assured that many viewpoints will land on your desk from various industry stakeholders.  One thing will not change:  as owners, property managers and facility directors your clients will continue to look at you for solutions & explanations for increased variable costs and decreasing reliability.  

Here are 5.5 reasons you can benefit from a changing industry:

1. An “Elevator Reliability” report has been released in the Province of Ontario. Gaps were uncovered between minimum safety requirements (enforced by the TSSA), and preventative maintenance tasks (enforced by no one outside of the contractual relationship you have with your existing service provider).  — These two key elements of our business are separate metrics that are often convoluted when presented to the client sector.   Completing maintenance does not mean that all required safety tasks are done and carrying out safety tasks does not mean sufficient preventative maintenance activities are being undertaken.  The irony here, is that often clients pay for both.
2. The same Provincial report identified an unwillingness by building owners to invest in their elevators, contributing to longer shutdown periods because repairs are not authorized, or replacements are not undertaken.  In defense of owners, prior maintenance may have been sub par, which accelerates deterioration of equipment and companies then try to sell their way out of a maintenance problem. Sound familiar?
3. Savvy building owners and property managers with more than one elevator can determine relatively quickly that the maintenance schedule/tasks are the same for different buildings, even though the Maintenance Control Programs were created to be specific to each elevator. If a vehicle gets driven 5,000km per year, and another identical vehicle gets 35,000km per year, should the oil be checked more often on one vehicle than the other?
4. Reporting on elevator shutdowns and service calls is un-clear.  Irrespective of 3^rd party involvement, clients continue to be left with information that is inconclusive, lacking, and in some cases contradictory.  Clear and adequate information about your elevator service should not come at an additional cost or require a village.
5. You can view the 78-page report for yourself, and you can call us to discuss.  If you pay more for your internet than you do for your elevator maintenance it might be time for a change, a move to routine adequate maintenance.  A maintenance plan with clear reporting, and schedules for major repairs to be provided in advance, not because they are mandated by the local Safety Authority under threat of shutdown.  These services were typically part of a maintenance package…before the invention of the internet.

    5.5)  It is with a pinch of irony that the industry changes over the last 20 years have led here.  

            The way forward for clients will be ripe with options, some of which have helped contribute to                 the current situation.  We are confident that clients can recognize an opportunity for improvement and reap the benefits to keep their elevators running reliably.

There you have it, 5.5 reasons to sift through the details and come out ahead in 2018.  Thanks for reading and keep an eye out for the next issue of “Elevate Your Knowledge” from The Team at Rideau Elevator Services.